Return Policy
Glowdip Return Policy – Risk-Free and Supportive
At Glowdip, we want you to try our products without worry. Our return policy is designed to give you the best possible experience – even if things don’t go perfectly the first time.
How does a return work?
If you’d like to return your starter kit or any other product, simply contact our customer service at hello@glowdip.com. Our team is ready to help you find the best solution.
Our policy in short:
1. Personalized support
Not satisfied after your first attempts? We offer free tips, tutorials, and even live calls with our nail expert Jane to help you get the most out of your set.
2. 60-Day Money-Back Guarantee
Still not happy despite our help? No worries! You can return your product within 60 days for a full refund.
Return Exceptions
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Damage due to misuse: If the product is visibly damaged due to incorrect use or intentional harm, we cannot offer a refund. However, our team is happy to advise you on how to move forward.
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Completeness: If your purchase included a free gift, we kindly ask that you return it as well.
Why this policy?
Glowdip is more than just a product – it’s an experience. We know it takes time to master the technique, and we’re here to support you every step of the way.
Your satisfaction is our top priority!